FAQ

  • How do I book an appointment?

    Our artists may choose to book through their personal Instagrams or through the Witch Hazel Booking form.

    If the artist you are looking to book with currently has their bookings closed, keep an eye on their social media accounts or sign up to our mailing list to be notified when their books re-open.

    If you’re not sure who you’d like to book with, please fill out a general inquiry form and our desk staff will get back to you as soon as possible to assist in finding the right fit for your piece!

  • When is Witch Hazel open?

    We are open 12pm- 7pm Tuesday through Sunday.

    We are currently closed Mondays.

    Please contact individual artists to inquire about their schedules.

    Walk-ins are available once a month; Call ahead or keep an eye on our instagram page to see who is available that day!

  • Is Witch Hazel Accessible?

    Witch Hazel Tattoo is located in a second floor walk-up, meaning we are unfortunately not able to accommodate all accessibility needs at this location.

    Please contact your artist directly if you have any accommodations that are needed and they will find an accessible, BodySafe cleared ground floor location to complete your appointment at.

    Witch Hazel Tattoo is a private studio, but we are open concept in floor plan. If you would like privacy screens for any reason, please notify your artist and they will accommodate your needs.

    Witch Hazel has two gender neutral bathrooms.

  • How much will my tattoo cost?

    Pricing is individual per artist.

    For rough quotes, please contact us with as much information about your tattoo as possible (overall concept, size in inches, placement on body, any relevant reference photos) or contact your artist to set up a consultation.

    Our shop minimum is $150.

  • How do I pay?

    Cash payments are preferred, but we also accept all major credit and debit cards. We charge standard 13% Harmonized Sales Tax (HST) regardless of payment method.

  • Do I need a deposit?

    A $100 non-refundable deposit is required for all appointments. The deposit goes towards your tattoo, and will be deducted from the final total at checkout. If you are scheduled for multiple appointments, the deposit will be deducted from your final appointment.

    You can pay for your deposit by either sending an e-transfer, or coming to the shop to place the deposit in person. Please note that your appointment time will not be considered confirmed until a deposit is placed.

    For international clients, an invoice will be sent to your email, which may be paid with credit card.

  • What is your cancellation policy?

    We require one full week notice to reschedule or cancel your appointment. Deposits are non-refundable. 
Appointments may only be rescheduled once, after which the deposit will be taken and a new deposit will need to be made.

    Deposits will not be held for more than 6 months without a corresponding appointment. 


  • Do you do touch-ups?

    We are more than happy to touch-up your tattoo, however, touch-up policies vary depending on the artist.

    For most, one free touch-up is offered for up to a year. If a touch-up is needed after one year, there will be a charge applied.

    Get in touch with your artist directly for their personal touch-up policies and rates.

  • I have more questions, can I book a consultation?

    Our artists are happy to book you in for a video or in-person consultation to discuss a tattoo concept or any concerns you may have.

    Most of our artists do not send drawings in advance, but all appointments have designated consult time booked in for small changes to the design or placement.